Dear customers,


the health and well-being of our employees, customers and suppliers is our top priority. For this reason, we constantly monitor current events and follow the advice of experts from the World Health Organization (WHO) and the health authorities.

 

Delivery & shipping

As usual, all orders are dispatched within 24 hours during our business hours and are subject to the strictest hygiene regulations. Orders of customized products such as our Vans will still be shipped within 2-3 weeks (as indicated on the product page).
The delivery times also remain unchanged and there are no delays. Fore more info visit our shipping info page.

 
Receive orders

We recommend specifying a delivery address for all orders to which delivery can be made easily during regular delivery times (Monday - Friday, daytime). Parcels are delivered to the front door, the reception is contactless and without signature to ensure maximum security. 


Returns

Nothing has changed in our returns process. You can still send your items back to us within the specified deadlines. Fore more info visit our shipping info page.

 
Specific Measures

  • Extended hygiene regulations and more frequent cleaning in all areas
  • Home office for activities that do not have to take place on site. 
  • Compliance with minimum distances.

 

    If there are changes or updates to the situation, we will announce them here.

     
    Stay healthy and at home.

    Your Coutié team