For inquiries about orders, please use our contact form or WhatsApp Servicechat.
Messages are usually answered within 24 hours (weekdays). Make sure to check your spam folder, if you did not receive a response.
Coutié Custom Orders:
For all orders that include our custom shoes, please keep in mind you ordered a "made to order" item, which will be shipped within 2-3 weeks after receipt of order (as noted in the product description of the product). You will receive a shipping confirmation once the order has been shipped.